Dell Recovery – Dimension e310

Dell Dimension e310Had an older Dell Dimension e310 Windows XP desktop come in that would not boot at all. Black screen after Dell post screen. Safe mode locked and froze also. Tested hard drive with no errors or problem with drive. Tried all manual repairs possible with no success. Customer had full package with all disks that came with computer purchase. No XP recovery disk was enclosed, but a Data Lifeguard WD disk that stated ‘recovery using Dell Pc Retore.”

All guides on line stated using, holding CTL+F11 at the Dell logo Bio’s post screen. This did not work for me.

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What did work was:
** Pressing CTL + F11 keys AFTER the Dell logo Bio’s post screen **

After the Dell logo post screen, I had a light blue Dell logo bar across top of screen and then something pertaining to “PBR Descriptors…. Done!”

Right before the “PBR Descriptors…. Done!” screen pressing – holding CTL+F11 at the time brought me to Dell Symantec Factory Recovery.

Then followed prompts and was able to restore this older computer back up original factory XP system.

Posted by: Lightspeeds PC Repair Evans GA

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