Posted by: Lightspeeds PC Repair
This is a personal review of Appliance Servicenters Southeast company here is Augusta GA. If you in Augusta GA, I DO NOT recommend this service company,,, read on:
5-15-13 – We had a service appointment for a household refrigerator that was running warm, not cooling down properly. Appliance Servicenters Southeast sent a service repairman that arrived at 1:45pm. I opened the door and he shoved a business card literally in my face. He then walked back to truck, seen him grab his toolbox. I met him at the door again, let him in, he walked in the door shaking his head in disgust. Why, I do not know. 30 seconds after meeting him through front door I could tell something was not right with this service tech, and the attitude he was expressing though his body language.
I showed him the way to kitchen, and my dad proceeded to explain the problem with the refrigerator. I looked over at the repairman, and he was still shaking his head in disgust in a very negative way. Being disrepectful to my dad as he spoke as if he did not want to hear, listen to it or deal with it.
Service tech began to pull the refrigerator out, then grabbed his toolbox and walked out the front door without saying anything. Not even a minute later I walked towards front door and noticed his truck was gone. Service tech was not even in house 2 minutes, did not say a word other than expressing disgust and negativity through his body language and motions. He walked out and left without saying a word.
I’m 54 year sold, and have had my share of calling on service repair people over the years to the house. Have never had any problems, all good, but THIS experience with Appliance Servicenters Southeast this afternoon is by far the WORSE customer service experience I have ever come across!
I DO NOT recommend Appliance Servicenters Southeast
There website: Appliance Servicenters Southeast
Quote from the “About” page:
“Founded as a family-owned and operated business in 1951, Appliance Service Centers continues to provide the same personalized level of service that our customers have appreciated for years. We established a reputation for quality, promptness and professionalism, and we don’t intend to provide our customers with anything less than that.”
“same personalized level of service that our customers have appreciated for years”????
“established a reputation for quality, promptness and professionalism”?????
Appliance Service Centers Augusta GA
Piss poor attitude from shoving his business card in my face at the front door, 2 minutes in house, disrespectful, unprofessional and walks out front door without saying a word and drives off.
Appliance Servicenters Southeast Address:
2417 Regency Blvd, Augusta, GA 30904
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